Terms of Service
These terms cover this website. Paid work is governed by a separate signed agreement, and where the two differ, that agreement wins.
1. Who these terms are between
"Centralux," "we," "us" and "our" mean Centralux AI LLC, a limited liability company organised under the laws of the State of North Carolina, United States. "You" means the person or organisation accessing this website. By using centralux.ai you agree to these terms. If you do not agree with them, please do not use the site.
2. What this website is
This site is informational. It describes the services we offer, how we work, and how to reach us. It also links to a scheduling page where you can book a conversation with us.
The site has no user accounts, no login, no file upload, no payment processing and no form that submits to us. Nothing on it is a binding offer, a quotation, a warranty of results, or professional legal, financial, tax or compliance advice. Descriptions of services, phases and pricing posture are a good-faith description of how we normally work — not a contract term, and not a promise of a particular outcome for your business.
3. Engagements are governed by a separate agreement
No engagement begins because you read this site, sent an email, or booked a call. Work starts only when we and you sign a written agreement — typically a proposal or statement of work — that names the scope, the deliverables, the fee and the schedule.
That signed agreement is the operative contract. It controls over anything stated on this website. Where these terms and a signed engagement agreement conflict, the signed agreement governs for that engagement.
3.1 How our engagements normally run
For clarity about what a signed agreement generally contains — again, subject to the actual signed document:
- Work is scoped in phases, each with a fixed fee agreed in writing before that phase begins.
- Changes to scope are quoted and approved before they are carried out.
- On final payment for a phase, the deliverables built for you in that phase, and the data within them, are yours.
- Ongoing support after handover is optional and is agreed separately. It is never a condition of receiving the deliverables.
4. Booking a call
Booking a call through book.centralux.ai reserves a time and nothing more. It creates no obligation on either side, incurs no charge, and is not a contract for services. Our scheduling page is operated using a third-party provider; using it is also subject to that provider's own terms. You can cancel or reschedule using the links in your confirmation email.
What you tell us on a call is treated as confidential in the sense described in section 6, whether or not an engagement follows.
5. Intellectual property
5.1 This website
The content of this site — text, layout, code, the Centralux name and the Centralux mark — is owned by Centralux AI LLC and protected by copyright and trademark law. You may read it, link to it, and quote short excerpts with attribution. You may not copy the site wholesale, reuse its copy or design as your own, or use our name or mark in a way that suggests we endorse or are affiliated with you.
5.2 Work we build for clients
Under our standard engagement agreement, the custom software, configuration and documentation we build for you transfer to you on final payment for the phase in which they were produced, along with the data held in the systems we build.
We retain ownership of our general skills, knowledge, methods and any pre-existing or general-purpose tooling and internal libraries we bring to the work. Where such tooling is embedded in your deliverable, you receive a perpetual, non-exclusive, royalty-free licence to use, modify and maintain it as part of that deliverable, including through another engineer. Nothing in this arrangement lets us hold your system hostage, and nothing lets us reuse your confidential business data elsewhere.
6. Confidentiality
We treat non-public information you share with us — before, during or after an engagement — as confidential. We do not disclose it to third parties except to the service providers necessary to do the work, and then only as much as they need. We do not use it to train machine-learning models, and we do not use it to benefit another client.
We do not publish client names, logos, testimonials or case studies. If we ever want to reference an engagement publicly we will ask first, in writing, and a "no" ends the matter.
This does not apply to information that is already public, that you tell us is not confidential, that we already had without an obligation of confidence, or that we are legally compelled to disclose — in which case, where the law permits, we will tell you before we disclose it.
7. Acceptable use of this website
You agree not to: attempt to gain unauthorised access to the site or its infrastructure; probe, scan or test its security without our written permission; interfere with its availability for others; scrape it in a way that degrades service; or use it to distribute malware or unlawful material. You also agree not to use our contact channels to send unsolicited bulk commercial email.
If you believe you have found a security problem with this site or with anything we operate, please tell us at contact@centralux.ai. We will respond, we will fix it, and we will not pursue anyone who reports a genuine issue in good faith and does not exploit it or expose third-party data.
8. Third-party services and links
This site links to third-party services, including our scheduling page, our LinkedIn company page and our X profile. Those services are operated by other companies under their own terms and privacy policies. We are not responsible for their content, availability or practices, and a link is not an endorsement.
9. Availability and changes
We aim to keep the site available but do not guarantee uninterrupted access. We may change, suspend or withdraw any part of it at any time, and we may update these terms. Changes take effect when posted with a new effective date at the top of this page. Your continued use after a change means you accept the updated terms. For engagements already under a signed agreement, that agreement is unaffected by changes here.
10. Disclaimers
This website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that the site will be error-free, uninterrupted, or free of harmful components.
Information on this site is general in nature. It is not legal, financial, tax, accounting, security or compliance advice, and it should not be relied on as a substitute for advice from a qualified professional who knows your circumstances.
11. Limitation of liability
To the fullest extent permitted by law, Centralux AI LLC and its members, officers, employees and contractors will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, business or goodwill, arising out of or relating to your use of this website — whether based in contract, tort, negligence, strict liability or otherwise, and even if we have been advised of the possibility of such damages.
Our total aggregate liability arising out of or relating to this website will not exceed one hundred United States dollars (US$100). Liability arising from a paid engagement is governed instead by the limitation of liability in that engagement's signed agreement.
Some jurisdictions do not allow certain exclusions or limitations. Where that is the case, the exclusions and limitations above apply to the maximum extent those laws permit, and nothing here limits liability for fraud, wilful misconduct, or anything else that cannot lawfully be limited.
12. Indemnity
You agree to indemnify and hold harmless Centralux AI LLC and its members, officers, employees and contractors from any claim, demand, loss or expense (including reasonable legal fees) arising out of your misuse of this website or your breach of these terms or of applicable law.
13. Governing law and venue
These terms are governed by the laws of the State of North Carolina, United States, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these terms or this website will be brought exclusively in the state or federal courts located in Cumberland County, North Carolina, and you and we consent to the personal jurisdiction of those courts.
14. General
If any provision of these terms is held unenforceable, that provision will be limited or severed to the minimum extent necessary and the remaining provisions will stay in full force. Our failure to enforce a provision is not a waiver of it. You may not assign these terms; we may assign them in connection with a merger, acquisition or sale of assets. These terms, together with our privacy policy, are the entire agreement between you and us regarding this website.
15. Contact
Questions about these terms: contact@centralux.ai
By post: Centralux AI LLC, 109 Hay St Suite 202, Fayetteville, NC 28301, United States.
Ask before you sign anything, including ours.